Delivery & Returns

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Delivery & Returns

Faulty items must be returned to us within 14 days of receipt, contact must be made first to explain the fault with the item. We will then exchange the product for an identical item, if we do not have any stock of said item, another item of identical price will be offered, if this is unsuitable a full refund will be given.

Where an item is proved to be faulty we will refund the postage for the returned item.

Your right to cancel

The United Kingdom's Distance Selling Regulations 2000 provide you with a right to cancel your order for products at any time up to the end of the seventh working day following the day after the day on which you received the products.

The Item must not have been used and must be returned to us as new and complete with the invoice/receipt. A refund will be made minus any postage costs or an exchange will be offered.

Returns

If you wish to return an unused, unwanted item, return the item to the address below.

Browsers Music Wholesale Ltd
12-26 Back Lord St
Blackpool
Lancashire
FY1 2BG

A refund or exchange will be given provided that the goods are in as new condition, with ALL original packaging and tags in place so it is suitable for resale. You are always responsible for the safe return of unwanted or faulty goods. Postage will only be refunded when we are at fault or if the goods are proved to have a manufacturing fault in which case we will need your postage receipt in order to issue this.